Tech Support

Quick resolution of common problems, remotely

Having computer issues and need a helping hand? Personal Touch Computers can help and is just a phone call away.

Often minor issues can be dealt with remotely, so in the event of problems or queries simply get in touch and we will endeavour to fix your problem as fast as possible.

How can we support you remotely?
Times have moved on from the time-consuming process of explaining problems and solutions over the phone. In this modern, broadband-equipped age, we can make use of remote access software to fix your computer.

This software enables us to, with your permission, access and control your computer desktop remotely. This way we can see what's going on and fix it ourselves in the same way that we would be able to if we were actually sat in front of your computer.

What can be achieved remotely?
  • Software installation
  • Software configuration changes
  • Email migrations
  • Fault diagnosis
  • Slow performance issues
  • Some virus removals
Whatever your technical support enquiry, we can likely help remotely. Of course, if you do happen to need an engineer to fix the problem on site, we can provide that service, also.
Contact
Aaron Taylor - 07545 996410
Email - aaron@pt-c.co.uk
Tech Support

Laptop
Custom-built PCs
Networking

© 2005 - 2017 Personal Touch Computers
Personal Touch Computers offers IT in and around Kent and Sussex, including, but not limited to: Tunbridge Wells, Tonbridge, Pembury, Maidstone, Sevenoaks, Hastings, Brighton, Crowborough, Uckfield, Paddock Wood, Orpington. If you live in or near any of the above and you're interested in our products and services, do not hesitate to get in touch.